FAQs

Saptaki.com offers a curated selection of designer jewelry made from high-quality alternative metals such as brass, copper, stainless steel, and other imitation materials. Our collections include earrings, necklaces, rings, bracelets, and more — perfect for daily wear and special occasions.

No, we do not sell gold or silver jewelry. Saptaki specializes in beautifully crafted imitation and fashion jewelry that offers a luxurious look at an affordable price.

Our products are made with premium-quality finishes and are designed to last with proper care. To maintain shine and longevity, avoid contact with water, perfumes, and harsh chemicals, and store them in a dry place.

Yes! We offer customization services on select products such as name pendants, engraved rings, and personalized bracelets. Please check the product page or contact us for more details.

We accept payments via UPI, debit/credit cards, net banking, and major digital wallets. COD (Cash on Delivery) is also available for select locations.

Orders are usually delivered within 5–7 working days. Personalized items may take longer (7–10 days). You’ll receive a tracking link once your order is shipped.

You may return or exchange a product within 7 days of delivery, provided it is unused, in original packaging, and eligible for return. Please note that personalized items and earrings are non-returnable for hygiene reasons.

You can reach us via the Contact Us form on the website, email us at support@saptaki.com, or WhatsApp/call at +91-XXXXXXXXXX, Monday to Saturday, 10 AM to 7 PM IST.