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Terms & Conditions

Welcome to Saptaki.com, your trusted destination for beautifully crafted imitation and fashion jewelry. These Terms & Conditions govern your access to and use of our website, services, and products. By using our site and placing an order, you acknowledge that you have read, understood, and agree to comply with these terms.

1. Use of Website

  • You must be at least 18 years of age or use the site under the supervision of a parent or legal guardian.
  • You agree to use Saptaki.com for lawful purposes only and in a way that does not infringe the rights of others or restrict their use of the site.
  • Any attempt to hack, manipulate, or gain unauthorized access to the website, backend systems, or customer data is strictly prohibited and will lead to legal action.

2. Product Descriptions & Availability

  • We aim to provide accurate, complete, and updated information about our products including pricing, images, material, and dimensions.

  • Please note:

    • Minor variations in color, texture, or appearance may occur due to lighting, screen settings, or handcrafting techniques.

    • Jewelry measurements are approximate.

    • Product availability is subject to stock levels and may change without prior notice.

  • If a product is out of stock after you’ve placed an order, we will notify you and offer an alternative or a full refund.

3. Orders, Pricing & Payment

  • All prices listed on the website are in INR (Indian Rupees) and include applicable GST unless otherwise stated.
  • We reserve the right to update product prices, apply discounts, or discontinue items at any time.
  • Your order is considered confirmed only after payment is successfully processed and you receive a confirmation email.
  • In the rare case of pricing errors, Saptaki.com reserves the right to cancel the order and issue a full refund.
  • We accept payments via UPI, debit/credit cards, net banking, and selected digital wallets.

4. Shipping & Delivery

  • We currently offer pan-India shipping.

  • Standard delivery timeline is 5–7 business days. Customized or personalized orders may take 7–14 working days.

  • Orders may be delayed due to unforeseen circumstances such as weather, courier issues, or regional lockdowns. We appreciate your patience in such cases.

  • You will receive tracking details via email or SMS once your order has been shipped.

  • Delivery timelines are estimates and not guaranteed.

5. Returns, Exchanges & Refunds

  • We accept returns within 7 days of delivery under the conditions stated in our Refund & Returns Policy.
  • Certain items such as earrings, personalized jewelry, or clearance sale products are non-returnable.
  • If you receive a damaged or incorrect product, please notify us within 48 hours for a replacement or refund.

6. Intellectual Property

  • All content on Saptaki.com, including but not limited to images, product photos, graphics, brand names, logos, designs, text, and layout, is the intellectual property of Saptaki.com.
  • Any reproduction, distribution, copying, or commercial use of this content without our prior written consent is strictly prohibited.

7. Limitation of Liability

  • Saptaki.com is not liable for:

    • Any indirect, incidental, or consequential damages arising from the use of our website or products.

    • Issues caused by external factors such as courier delays, misuse of products, or third-party service disruptions.

  • Our total liability under any circumstance will be limited to the amount paid by you for the product.

8. User Accounts & Data

  • You are responsible for maintaining the confidentiality of your account login information.
  • We are not liable for any unauthorized activity that occurs under your account due to misuse or shared access.
  • Your personal data is handled according to our Privacy Policy, which outlines how we collect, store, and use your information.

9. Modifications to Terms

Saptaki.com reserves the right to update or modify these Terms & Conditions at any time. The latest version will always be available on our website. Continued use of the site after any changes implies your acceptance of the revised terms.

10. Contact Us

For any questions, feedback, or disputes, please feel free to reach out to our support team:

📧 Email: support@XXXXXX.com
📞 Phone/WhatsApp: +91-XXXXXX
🕘 Support Hours: Monday to Saturday, 10:00 AM to 7:00 PM IST

We are here to assist you and ensure you have a seamless experience with Saptaki.com.